Returns and exchanges – Lunatic studio


You have 14 days to return or exchange the item(s) after receiving your order. In the case of a return or exchange, the product must remain in good condition, without traces of use, odors. With tags, seals and be in the same packaging in which it was received.

Postage for the return of the parcel is paid by the customer. We are not responsible for the delivery of the parcel to our warehouse, if it was not sent by the same postal serviceas it was delivered to the customer.

We will issue a refund or exchange within 3 weeks of receiving the returned items. The cost of delivery is at your expense. Contact our customer service to return or exchange an item.

Taxes paid are non-refundable.

We do not accept returns that do not comply with our return policy. Such goods will be sent to the buyer, after payment of the last postal services.